Pupil Cloud Early Adopters Club Transition
In November last year, we introduced paid add-ons to Pupil Cloud to ensure we could build a sustainable future, keeping up with the growing costs of data storage and cloud computing, and continuing to deliver powerful new features.
To show our gratitude, we created the Early Adopters Club and gave existing users a full year of our Unlimited Storage add-on, completely free. We are grateful for all the early adopters, and hope this period has provided sufficient time to prepare for a smooth transition.
As the Early Adopters Club period comes to an end, free access to Unlimited Storage will conclude on 1 November 2025.
How to Continue with Unlimited Storage
We want to make this transition as smooth as possible. To continue enjoying unlimited recording storage in Pupil Cloud, you can now add the Unlimited Storage add-on to your account.
Add Unlimited Storage to Your Account
If you choose not to purchase an add-on, your account will automatically revert to the standard storage capacity of 2 recording hours per device on 1 November. Any recordings over this limit will become restricted, but all of your existing enrichments will remain unchanged.
We are more excited than ever about the future of Pupil Cloud and are constantly working on new features that we believe will continue to transform what is possible. We are very grateful to have you on this journey with us.
If you have any questions about your account, please do not hesitate to contact us at sales@pupil-labs.com.
Registering & Linking an Add-on
After purchasing an add-on, you will receive a link via email that allows you to register the add-on with your Pupil Cloud account. Note, that add-ons are applied to all workspaces owned by the account the add-on is registered with.
Once the add-on is registered with an account, you can link it with a device. You can find detailed instructions on this here. After the device has been linked, the add-ons benefits will become available for it.